Privacy Policy for Lakeside Cleaning

Effective Date: January 1st 2023

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Welcome to the Lakeside Cleaning website, lakesidecleaning.com.au ("website"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our Website or use our services.

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By accessing or using our Website, you consent to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use our Website.

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2. Information We Collect

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We may collect the following types of information when you visit our Website or contact us for our services:

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2.1. Personal Information:

• Name

• Contact information (email address, phone number)

• Billing and payment information

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2.2. Non-Personal Information:

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• Internet Protocol (IP) address

• Browser type and version

• Operating system

• Referring website or source

• Date and time of visit

• Clickstream data (pages viewed, buttons clicked, navigation paths)

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3. How We Use Your Information

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We may use the collected information for the following purposes:

• Provide our window cleaning services

• Process payments and invoices

• Communicate with you about our services

• Respond to your inquiries and requests

• Improve our Website and services

• Monitor and analyze usage patterns

• Comply with legal obligations

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4. Sharing Your Information

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We may share your personal information with:

• Service providers and contractors assisting us in delivering our services

• Legal authorities to comply with applicable laws

• Other parties when required to protect our rights, privacy, safety, or property, or that of others

We will not sell or rent your personal information to third parties for marketing purposes.

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5. Cookies and Tracking Technologies

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We may use cookies and similar tracking technologies to collect information about your browsing behavior on our Website. You can manage your cookie preferences through your browser settings.

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6. Security

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We employ reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

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7. Your Choices

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You have the right to:

• Access, update, or correct your personal information

• Delete your personal information (subject to legal obligations)

• Opt out of marketing communications

• Disable cookies through your browser settings

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8. Third-Party Links

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Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We recommend reviewing the privacy policies of these third parties.

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9. Changes to this Privacy Policy

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We may update this Privacy Policy from time to time. The updated version will be posted on our Website with the effective date. Your continued use of our Website after the changes constitute your acceptance of the updated policy.

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10. Contact Us

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If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

Lakeside Cleaning, hello@lakesidecleaning.com.au

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11. Governing Law

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This Privacy Policy is governed by and construed in accordance with the laws of Queensland Governmental Jurisdiction. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of the Queensland Governmental Jurisdictions.

By using our Website and services, you signify your acceptance of this Privacy Policy. Please review this policy periodically to stay informed of our privacy practices.